{"id":35,"date":"2024-11-19T13:57:18","date_gmt":"2024-11-19T12:57:18","guid":{"rendered":"https:\/\/www.donerre.com\/?page_id=35"},"modified":"2024-12-19T13:50:21","modified_gmt":"2024-12-19T12:50:21","slug":"conditions-generales-de-vente-cgv","status":"publish","type":"page","link":"https:\/\/www.donerre.com\/fr\/conditions-generales-de-vente-cgv\/","title":{"rendered":"Conditions g\u00e9n\u00e9rales de vente (CGV)"},"content":{"rendered":"

I. Consid\u00e9rations<\/h2>\n\n\n\n
    \n
  1. AMORTISSEUR DONERRE, soci\u00e9t\u00e9 par actions simplifi\u00e9e, exploite le site web suivant https:\/\/www.donerre.com\/<\/a>o\u00f9 sont pr\u00e9sent\u00e9es et vendues des pi\u00e8ces d\u00e9tach\u00e9es pour v\u00e9hicules et motocycles, principalement des amortisseurs.<\/li>\n\n\n\n
  2. Le client d\u00e9clare que l'AMORTISSEUR DONERRE a fourni toutes les informations n\u00e9cessaires.<\/li>\n\n\n\n
  3. Toute commande pass\u00e9e par l'interm\u00e9diaire de la boutique en ligne disponible \u00e0 l'adresse suivante https:\/\/www.donerre.com\/products\/<\/a> (ci-apr\u00e8s d\u00e9nomm\u00e9e \"E-shop\") implique la lecture et l'acceptation, sans r\u00e9serve, des pr\u00e9sentes conditions g\u00e9n\u00e9rales de vente.<\/li>\n\n\n\n
  4. Les conditions g\u00e9n\u00e9rales de vente doivent \u00eatre accept\u00e9es par le client au moment de la commande. Aucune commande ne peut \u00eatre pass\u00e9e sans ce consentement.<\/li>\n\n\n\n
  5. Le client peut enregistrer et modifier les pr\u00e9sentes conditions g\u00e9n\u00e9rales de vente en utilisant les fonctions standard de son navigateur.<\/li>\n\n\n\n
  6. Les informations suivantes sont disponibles sur le site web :\n
      \n
    • Donn\u00e9es l\u00e9gales permettant d'identifier l'AMORTISSEUR DONERRE, telles que la raison sociale, le num\u00e9ro de t\u00e9l\u00e9phone et le si\u00e8ge social.<\/li>\n\n\n\n
    • Pr\u00e9sentation des produits avec des caract\u00e9ristiques techniques d\u00e9taill\u00e9es.<\/li>\n\n\n\n
    • Technologies utilis\u00e9es dans les produits de l'entreprise.<\/li>\n\n\n\n
    • Services propos\u00e9s par AMORTISSEUR DONERRE.<\/li>\n<\/ul>\n<\/li>\n\n\n\n
    • Le client reconna\u00eet que son adh\u00e9sion aux conditions g\u00e9n\u00e9rales de vente ne n\u00e9cessite pas de signature manuscrite mais r\u00e9sulte de la passation d'une commande.<\/li>\n\n\n\n
    • Toutes les informations sont pr\u00e9sent\u00e9es en anglais.<\/li>\n\n\n\n
    • Le client d\u00e9clare avoir la pleine capacit\u00e9 juridique pour s'engager au titre des pr\u00e9sentes conditions g\u00e9n\u00e9rales de vente. Le \" Client \" d\u00e9signe toute personne physique majeure passant une commande pour elle-m\u00eame ou pour le compte d'une organisation.<\/li>\n<\/ol>\n\n\n\n

      II. Sujet et champ d'application<\/h2>\n\n\n\n

      Les pr\u00e9sentes conditions g\u00e9n\u00e9rales de vente d\u00e9finissent les droits et obligations des parties dans le cadre de la vente en ligne de pi\u00e8ces d\u00e9tach\u00e9es pour v\u00e9hicules et motos propos\u00e9es par AMORTISSEUR DONERRE.
      Elles r\u00e9gissent les \u00e9tapes n\u00e9cessaires \u00e0 la passation et au suivi des commandes. Ces conditions s'appliquent \u00e0 toutes les commandes en ligne pass\u00e9es par l'interm\u00e9diaire du site web.<\/p>\n\n\n\n

      III. La dur\u00e9e<\/h2>\n\n\n\n

      Les pr\u00e9sentes conditions g\u00e9n\u00e9rales de vente sont valables tant que des produits sont propos\u00e9s par AMORTISSEUR DONERRE sur le site web.
      AMORTISSEUR DONERRE se r\u00e9serve le droit de fermer temporairement ou d\u00e9finitivement le site ou l'E-shop sans pr\u00e9avis ni indemnit\u00e9.<\/p>\n\n\n\n

      IV. Commandes<\/h2>\n\n\n\n

      Pour passer une commande dans l'E-shop :<\/p>\n\n\n\n

        \n
      1. Parcourez les produits, s\u00e9lectionnez les quantit\u00e9s et ajoutez les articles au panier \u00e0 l'aide du bouton \"Ajouter au panier\".<\/li>\n\n\n\n
      2. Examinez le panier, y compris les noms des produits, les quantit\u00e9s et les prix (avec et sans TVA).<\/li>\n\n\n\n
      3. Fournir les coordonn\u00e9es, les adresses de facturation et de livraison.<\/li>\n\n\n\n
      4. Accepter les conditions g\u00e9n\u00e9rales de vente en cochant une case pour continuer.<\/li>\n\n\n\n
      5. Choisissez les modes de paiement et de livraison.<\/li>\n<\/ol>\n\n\n\n

        Frais d'exp\u00e9dition et options de livraison :<\/p>\n\n\n\n

          \n
        • Livraison standard<\/strong> (1-3 jours ouvrables en France) :\n
            \n
          • Commandes inf\u00e9rieures \u00e0 30 \u20ac : 8 \u20ac.<\/li>\n\n\n\n
          • Commandes de 30 \u00e0 99 euros : 10 euros.<\/li>\n\n\n\n
          • Commandes de \u20ac100-\u20ac999 : \u20ac15.<\/li>\n\n\n\n
          • Commandes de 1 000 \u00e0 1 999 \u20ac : 18 \u20ac.<\/li>\n\n\n\n
          • Commandes sup\u00e9rieures \u00e0 2 000 \u20ac : Gratuit.<\/li>\n<\/ul>\n<\/li>\n\n\n\n
          • Livraison express<\/strong> (le jour ouvrable suivant avant midi) :\n
              \n
            • Commandes inf\u00e9rieures \u00e0 999 \u20ac : 28 \u20ac.<\/li>\n\n\n\n
            • Commandes sup\u00e9rieures \u00e0 1 000 \u20ac : 40 \u20ac.<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n\n\n\n

              Une fois la commande confirm\u00e9e, le client re\u00e7oit un accus\u00e9 de r\u00e9ception par courrier \u00e9lectronique.<\/p>\n\n\n\n

              V. Les prix<\/h2>\n\n\n\n

              A. Produits<\/h3>\n\n\n\n

              Les prix sont exprim\u00e9s en EUR, TVA comprise et hors TVA, et sont valables au moment de la commande.<\/p>\n\n\n\n

              B. Imp\u00f4ts et taxes<\/h3>\n\n\n\n

              Les clients hors de France sont responsables des taxes et droits de douane applicables.<\/p>\n\n\n\n

              VI. Conditions de paiement<\/h2>\n\n\n\n

              Les paiements sont trait\u00e9s de mani\u00e8re s\u00e9curis\u00e9e via la plateforme de paiement SYSTEMPAY. Les clients fournissent les d\u00e9tails de leur carte directement dans une zone s\u00e9curis\u00e9e (cryptage SSL).<\/p>\n\n\n\n

              VII. Modifications, annulations et retours<\/h2>\n\n\n\n
                \n
              • Les commandes peuvent \u00eatre modifi\u00e9es ou annul\u00e9es sans frais avant l'exp\u00e9dition.<\/li>\n\n\n\n
              • Les articles endommag\u00e9s doivent \u00eatre refus\u00e9s \u00e0 la livraison et signal\u00e9s imm\u00e9diatement.<\/li>\n\n\n\n
              • Les retours doivent faire l'objet d'une autorisation pr\u00e9alable et les frais d'exp\u00e9dition sont \u00e0 la charge du client.<\/li>\n<\/ul>\n\n\n\n

                VIII. D\u00e9lai de r\u00e9tractation<\/h2>\n\n\n\n

                Les clients (personnes physiques) disposent d'un d\u00e9lai de r\u00e9tractation de 14 jours \u00e0 compter de la r\u00e9ception des marchandises. Les articles doivent \u00eatre retourn\u00e9s dans leur emballage et leur \u00e9tat d'origine, aux frais du client.<\/p>\n\n\n\n

                IX. Garantie et responsabilit\u00e9<\/h2>\n\n\n\n

                A. Vices cach\u00e9s<\/h3>\n\n\n\n

                Les produits pr\u00e9sentant des vices cach\u00e9s seront r\u00e9par\u00e9s, remplac\u00e9s ou rembours\u00e9s.<\/p>\n\n\n\n

                B. Responsabilit\u00e9<\/h3>\n\n\n\n

                AMORTISSEUR DONERRE n'est pas responsable de :<\/p>\n\n\n\n

                  \n
                • Non-respect de la r\u00e9glementation hors de France.<\/li>\n\n\n\n
                • Mauvaise utilisation des produits par le client.<\/li>\n<\/ul>\n\n\n\n

                  X. Propri\u00e9t\u00e9 et transfert des risques<\/h2>\n\n\n\n

                  La propri\u00e9t\u00e9 est transf\u00e9r\u00e9e au moment du paiement int\u00e9gral. Le risque est transf\u00e9r\u00e9 \u00e0 la r\u00e9ception de la commande.<\/p>\n\n\n\n

                  XI. Plaintes<\/h2>\n\n\n\n

                  Pour toute r\u00e9clamation, contactez AMORTISSEUR DONERRE via la page d'accueil du site. Contact<\/strong> ou par courrier \u00e0 l'adresse suivante
                  AMORTISSEUR DONERRE - 6 Rue de la Mouscane, 82700 Montech, France.<\/p>\n\n\n\n

                  XII. Politique de protection de la vie priv\u00e9e<\/h2>\n\n\n\n

                  Les donn\u00e9es personnelles sont trait\u00e9es conform\u00e9ment \u00e0 la loi fran\u00e7aise. Les clients peuvent acc\u00e9der, rectifier ou demander la suppression de leurs donn\u00e9es en contactant AMORTISSEUR DONERRE.<\/p>\n\n\n\n

                  XIII. Propri\u00e9t\u00e9 intellectuelle<\/h2>\n\n\n\n

                  Le contenu du site est la propri\u00e9t\u00e9 de l'AMORTISSEUR DONERRE et ne peut \u00eatre reproduit sans accord \u00e9crit pr\u00e9alable.<\/p>\n\n\n\n

                  XIV. Int\u00e9gralit\u00e9 de l'accord<\/h2>\n\n\n\n

                  Les pr\u00e9sentes conditions et le bon de commande constituent l'int\u00e9gralit\u00e9 de l'accord entre les parties.<\/p>\n\n\n\n

                  XV. Droit applicable<\/h2>\n\n\n\n

                  Les pr\u00e9sentes conditions sont r\u00e9gies par le droit fran\u00e7ais. Les litiges sont r\u00e9solus \u00e0 l'amiable ou soumis aux tribunaux fran\u00e7ais comp\u00e9tents.<\/p>","protected":false},"excerpt":{"rendered":"

                  I. Recitals II. Subject and Scope These General Sales Terms & Conditions outline the rights and obligations of the Parties […]<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_uag_custom_page_level_css":"","site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-35","page","type-page","status-publish","hentry"],"yoast_head":"\nGeneral Sales Terms & Conditions (GSTC) - Donerre<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.donerre.com\/fr\/conditions-generales-de-vente-cgv\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"General Sales Terms & Conditions (GSTC) - Donerre\" \/>\n<meta property=\"og:description\" content=\"I. 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